Returns & Refund Policy

Last updated: [23/08]

We want you to be happy with your Domariv purchase.

14-Day Cancellation Right

For many online purchases in the UK, customers have the right to cancel their order within 14 days of receiving the goods, subject to applicable legal exceptions.

Returning an Item

If you wish to return an eligible product, contact us at:

Email: [domariv@domariv.com]

Please include your order number and reason for the return.

Products should generally be returned in an appropriate condition, subject to your statutory consumer rights.

Refunds

Once an eligible return is approved and received, we will process the refund in accordance with applicable UK consumer law.

Damaged or Incorrect Items

If your product arrives damaged, defective or incorrect, contact us as soon as possible with your order number and photographs where appropriate.

We will work with you to resolve the issue.