FAQ

1. Where is Domariv based?

Domariv is an online home & lifestyle store offering carefully selected products designed to bring comfort, style and functionality to your home.

2. Do you offer delivery across the UK?

Yes. We deliver to most UK addresses. Available delivery options and estimated delivery times are shown at checkout.

3. How long will my order take to arrive?

Orders are usually processed within [3] business days, with estimated delivery taking approximately [5–10] business days after dispatch.

4. Will I receive tracking information?

Yes. When tracking is available, you will receive your tracking details by email once your order has been dispatched.

5. What payment methods do you accept?

We accept the secure payment methods displayed at checkout, which may include major debit and credit cards and other available payment options.

6. Can I change or cancel my order?

If you need to change or cancel an order, please contact us as soon as possible. Once an order has been processed or dispatched, changes may no longer be possible.

7. What is your return policy?

For eligible online purchases, UK customers generally have a 14-day cancellation period after receiving their goods, subject to applicable exceptions. Please see our Returns & Refund Policy for full details.

8. What if my order arrives damaged or incorrect?

Please contact us as soon as possible with your order number and, where appropriate, photos of the item. We will review the issue and help you find the best solution.