Processing Time
Our processing procedure includes order verification, quality inspection, product packaging, and dispatch.
Due to the current high demand, our processing time is estimated at 2–5 business days.
Shipping Time
The shipping time refers to the period between dispatch from our warehouse and delivery to your address.
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European Union & United Kingdom orders: Shipped from our European distribution centers whenever possible.
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International orders: Shipped from the warehouse closest to the customer’s location. If the nearest warehouse is out of stock, we will automatically ship from our main international hub to ensure faster delivery.
📍 Estimated Delivery Times:
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EU & UK: 5–10 business days
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Other European countries (EEA & non-EU): 7–14 business days
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International: 10–20 business days
⚠️ Please note: Delivery times are estimates based on our latest 5,000 shipments and may vary due to customs procedures, local postal services, or global logistics constraints.
Tracking & Updates
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All orders are provided with a tracking number and real-time updates.
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Tracking details are sent via email within 24–72 hours after dispatch.
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If you do not receive your tracking information within this timeframe, please contact our customer support team at support@vivazgo.com.
Special Considerations
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Deliveries to island regions or remote areas may experience longer transit times due to global shipping constraints.
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During periods of high demand or unexpected global events (e.g., customs delays, pandemics, strikes), delivery times may be extended.
Didn’t Find What You Were Looking For?
If you need further assistance, please reach out via:
📧 Email: support@vivazgo.com
🌍 Contact Form: [link to contact page]
Our support team will be happy to assist you with any shipping or delivery questions.